Meet Bonnie Low-Kramen

We were lucky to catch up with Bonnie Low-Kramen recently and have shared our conversation below.

Hi Bonnie, appreciate you sitting with us today to share your wisdom with our readers. So, let’s start with resilience – where do you get your resilience from?
Resilience is bounce-backability. My resilience has had to do with being tested from an early age, starting with experiencing anti-semitism in elementary school. Losing my dad when I was 15 years old. Going through a foreclosure on a house and surviving an abusive marriage. These events either diminish you or make you stronger and I decided that I would be determined to use these experiences to help others, especially other women.

Thanks, so before we move on maybe you can share a bit more about yourself?
I have taught high level executive assistants in 13 countries and have published my second book about the workplace, Staff Matters, People-Focused Solutions for the Ultimate New Workplace in Feb, 2023. All staff, from the CEO on down, would benefit from reading this book and I am happy to report that is happening. The workplace of 2023 is calling for new conversations about how we are working.

My clients include the Wharton School of Business, Starbucks, and the British Parliament. My goal is to support the staff to build ultimate business partnerships that are mutually respectful, highly productive, and sustainable. The proof of my work comes days, weeks, and months after we work together. That is the joy for me.

If you had to pick three qualities that are most important to develop, which three would you say matter most?
Three qualities. 1. Learning from adversity. I am able to use the negative experiences I have had myself combined with research and data, to serve others. 2. Lean on your hard-earned experience which is why ageism is a waste of time. 40 years of work experience. I come into a room with a perspective and depth of knowledge about the administrative profession that few people have. 3. Boundless curiosity about people and the workplace. I am optimistic about the future because the people of our workplace are extraordinary. They see the possibilities and when they are given the tools to act, they do. I supply the tools.

What was the most impactful thing your parents did for you?
My parents showed me what hard work and doing the right thing means. When I was 14, one day my mom sent me to the bank to cash a check. I brought her back the envelope with the cash and there was an extra $20 in it. My mom did not hesitate. She told me to go back to the bank and give it back to the teller. My mother said, “That money doesn’t belong to me. Plus, that teller would get in trouble when she was $20 short.” That singular event has served as a moral compass through my life. Mom passed at 89. Through the years she would say, “Bonnie, just try to leave the world a little better than the way you found it.” I’m trying, Mom.

My dad died when I was 15 years old. He taught me my love of books and the power of words and ideas. I believe Dad is the reason I became a writer. My parents are with me every day and sit on my shoulders. I love having them there as they help me stay connected to my why.

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