Meet Nichole Beene

We recently connected with Nichole Beene and have shared our conversation below.

Alright, so we’re so thrilled to have Nichole with us today – welcome and maybe we can jump right into it with a question about one of your qualities that we most admire. How did you develop your work ethic? Where do you think you get it from?

It all started when I was little, growing up with a mother who was a single parent trying to provide all she could for us. She would always tell us that nothing ever came easy and that you would have to work hard for what we wanted. When I decided to start my journey, I would look back at what I was taught and knew that I would have to do my very best to satisfy my clients when it came to doing their cleans. I know that there are many cleaning companies here in San Antonio, so I knew that I would have to work my hardest to make sure that when I did a job that it was above the rest of those companies and implementing the hard work that I was taught as a kid.

Great, so let’s take a few minutes and cover your story. What should folks know about you and what you do?

My name is Nichole Beene or Nikki, what most of my clients like to call me. I am the owner of Pretty B’s Cleaning Service and also one of the cleaners. I got started with cleaning when I started working with someone when we were living with my Mother-in-law in Killeen and got to see what it took to get things done. After we moved back to San Antonio, I kind of let it go but got back on it when a friend asked me if I would help do big residential and commercial cleans with him and I said yes. We would do a lot of make ready jobs and offices that would need to be cleaned by the next morning. When I left that company, I was dealing with a lot of personal issues and was out for a few months. Once I was able to get through that experience, I decided to go on my own and with the help of my husband and kids, I started up Nikki’s Cleaning Services. Everything was going good for the first two years until we decided to move and had things go bad for us. I was forced to take months off due to vehicle issues and that’s when a friend reached out and was asking if I was hiring. I had to explain what was going on but she was able to help out by saying that she would be able to pick me up and take me to the jobs we had. Things were going good until she was unable to help out any more and I was faced with another set back. I didn’t think that I was going to rebound from this until my sister-in-law came up with an idea, why not relaunch your business by changing up the name and we could do this together. Pretty B’s was launched and my sister-in-law and I got things going. Since the launch, I have been able to hire one more employee besides my sister-in-law, I have gotten my tax ID and I am looking to expand with a company called City Wide Facility Solutions. Here soon I will be able to get my LLC so that way I can guarantee that I am ready for whatever jobs come my way.

If you had to pick three qualities that are most important to develop, which three would you say matter most?

Looking back, I believe that the three most important qualities, skills and or areas of knowledge are communication, time management and discipline. With communication, I must be able to talk and keep my clients informed with information that details what we will be doing on the job and how long it will take. That puts me at time management, I must be able to get the job done in a timely manner so that if another job pops up or if I have one scheduled for later that day, I am able to get to it and not be out late so my clients can get things done through out the day. Lastly is discipline, I feel that I must have discipline to make sure that I do not get distracted and miss anything during the clean.

The advice that I would give anyone that is trying to get started in a profession like mine is that keep your focus on what you are trying to do. Make sure that you don’t promise something that you will not be able to deliver because in a profession like this, a few slip ups could cost you jobs and a representation that could hurt your business. Never make any job about yourself cause that only puts stress on you and the ones you work with.

What do you do when you feel overwhelmed? Any advice or strategies?

When I feel overwhelmed, I take a step back and talk to someone close to me. It is always a good thing to have someone that you can talk to if you feel that the job has you stressing. Some days you will find that you are taking on more than you thought and it can be frustrating. Maybe your significant other or a best friend that you can call and get it out will help you get back on track to get the job done and get you focused back on your goals.

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