Alright – so today we’ve got the honor of introducing you to Lizzy Brooks. We think you’ll enjoy our conversation, we’ve shared it below.
Lizzy, so great to have you on the platform and excited to have you share your wisdom with our community today. Communication skills often play a powerful role in our ability to be effective and so we’d love to hear about how you developed your communication skills.
As a business owner, I understand the importance of effective communication in building strong relationships with clients and employees. I believe that clear and concise messaging, active listening, and strong written communication skills are crucial in conveying ideas and fostering meaningful connections. By actively listening to others, valuing their input, and tailoring my message to different audiences, I can ensure that my communication is understood and resonates with the intended recipients. Moreover, I recognize the significance of non-verbal cues, such as body language and tone of voice, in enhancing the impact of my messages. I constantly seek feedback to improve my communication skills, and I am committed to continuous learning and development in this area. I believe that effective communication is key to success in any business, and I am dedicated to honing my abilities to contribute positively to my company’s goals.
Great, so let’s take a few minutes and cover your story. What should folks know about you and what you do?
I’m Lizzy Brooks, the owner of Virtually Brooks Agency, a Virtual Assistant agency. At Virtually Brooks, we specialize in providing high-level remote assistance to C-suite professionals and business owners. What sets us apart is our targeted focus on working with Attorneys and business owners in the financial industries, including CPA’s, CFOs, and Wealth Management Firms. With over 30 virtual assistants and six years of industry experience, we have developed a deep understanding of the specific needs and challenges faced by our clients.
One aspect that makes our agency unique is our commitment to operating solely within the United States. We hire virtual assistants who are based in the United States and exclusively serve clients within the country. This ensures that our clients receive services from assistants who are familiar with the local business environment, regulations, and cultural nuances.
At Virtually Brooks, we offer a range of services designed to support our clients’ success. Our Virtual Executive Administration services provide comprehensive administrative support to busy professionals, allowing them to focus on strategic initiatives. Our Receptionist services ensure that clients receive professional and efficient call handling, projecting a strong and professional image to their callers. Additionally, we offer social media and marketing packages to help businesses effectively leverage these platforms to enhance their online presence and reach their target audience.
As we continue to grow, we remain committed to delivering exceptional virtual assistance services that cater to the unique needs of our clients. We are proud of our track record and are excited to serve more businesses in the United States with our reliable and high-quality virtual assistant solutions.
Looking back, what do you think were the three qualities, skills, or areas of knowledge that were most impactful in your journey? What advice do you have for folks who are early in their journey in terms of how they can best develop or improve on these?
Looking back on my journey as the owner of Virtually Brooks Agency, there were three qualities, skills, or areas of knowledge that had the most significant impact on my success. First and foremost, effective communication played a vital role. Clear and concise communication helped me build strong relationships with clients and virtual assistants, ensuring that expectations were understood and met. My advice to those starting their journey is to prioritize communication skills by actively listening, continuously improving written and verbal communication, and seeking feedback to refine their abilities.
Secondly, adaptability was crucial. The business landscape is constantly evolving, and being able to adapt to changes, new technologies, and emerging trends allowed me to stay ahead of the curve. Early-stage professionals should embrace a growth mindset, be open to learning, and continuously seek opportunities to expand their knowledge and skills.
Finally, understanding the target market and industry-specific knowledge were essential for success in my journey. Having a deep understanding of the needs, pain points, and regulations within the legal and financial industries helped me tailor my services and deliver value to clients. My advice to those starting out is to invest time in researching and studying their target market and industry, staying updated on trends and developments, and seeking mentorship or networking opportunities with experienced professionals.
Overall, my advice for early-stage professionals is to prioritize effective communication, embrace adaptability, and develop industry-specific knowledge. By focusing on these three areas, individuals can build a strong foundation for their journey and position themselves for long-term success. Continuous learning, seeking feedback, and staying open to new opportunities will contribute to their growth and enable them to navigate challenges effectively.
Who is your ideal client or what sort of characteristics would make someone an ideal client for you?
Professionals in the Legal and Financial Industries: The ideal client would be an individual or organization operating within the legal or financial sectors, such as Attorneys, CPA’s, CFOs, and Wealth Management Firms. They would understand the unique needs and requirements of these industries and seek tailored virtual assistance services to support their specific operations.
C-suite Professionals and Business Owners: The ideal client would typically hold executive positions or own their businesses. They would require high-level remote assistance to manage their administrative tasks effectively, allowing them to focus on strategic initiatives and core business functions.
United States-based: Since Virtually Brooks Agency hires virtual assistants exclusively within the United States and serves clients within the country, an ideal client would be based in the United States.
Value Quality and Professionalism: The ideal client would value high-quality services and professionalism. They would appreciate the expertise and experience of Virtually Brooks Agency in providing top-notch virtual assistant solutions and recognize the importance of building a strong working relationship with their virtual assistant.
Long-term Partnership Mindset: The ideal client would be seeking a long-term partnership rather than a short-term engagement. They would understand the benefits of establishing a reliable and ongoing relationship with Virtually Brooks Agency, leveraging their expertise to consistently meet their virtual assistance needs.
Contact Info:
- Website: www.virtuallybrooks.com
- Instagram: virtuallybrooks
- Facebook: https://www.facebook.com/virtuallybrooks
- Linkedin: https://www.linkedin.com/in/lizzy-brooks/
