Alright – so today we’ve got the honor of introducing you to Madeline Buechter. We think you’ll enjoy our conversation, we’ve shared it below.
Madeline, so great to be with you and I think a lot of folks are going to benefit from hearing your story and lessons and wisdom. Imposter Syndrome is something that we know how words to describe, but it’s something that has held people back forever and so we’re really interested to hear about your story and how you overcame imposter syndrome.
When I first opened my restaurant, I had major imposter syndrome. Not for the restaurant work of it all, but for being able to run my own bar. I hadn’t been behind a bar in years. And even in the time I was behind a bar, I was only a fill in person. I had never run my own bar, I had never created my own menu, I had never worked with distributors. All I knew was that I loved glassware, I loved hospitality, and I had a good palate. But otherwise, I knew nothing. And I was terrified and felt like such a fraud and very unworthy. How many people slaved for years behind a bar, working their way up from barback to bartender to bar manager, without ever getting to run their own bar? I just couldn’t shake this feeling. So I went to my friends and asked for help. I have lots of friends in the industry, in various positions, and I used their expertise. I gathered pals and asked them to look at my space and help me set up my bar in the most efficient manor. I got cards from their favorite distributors. I humbled myself and asked for help, and it set me up so well for success. And then I just started to play around, figuring out what I liked and what I wanted to produce. Make it fun, make it yours! Imposter syndrome can be so daunting and so heavy, and my only advice is to ask for help. Gain knowledge from those around you, and you’ll notice how quickly the feeling of being an impostor falls away.

Great, so let’s take a few minutes and cover your story. What should folks know about you and what you do?
I am a hospitality professional. I own a Mexican-Barbecue restaurant called Barbacoa, and I run the cocktail program. My favorite aspect of running our restaurant is combining ingredients from the kitchen into the cocktails. Finding a cohesive lane between front and back of house, using ingredients to their fullest to have less waste, is something I am passionate about. For example: having a dish on the menu that used cucumbers over the summer, I found a way to use the scraps from the kitchen to make an ingredient in a cocktail. I used the peels to decorate the ice cube and used the ‘meat’ to make a juice for a bee’s knees riff. It’s good for the world, and it’s good for business to use as much product as we can for as many options as we can. I believe my cocktail program stands up with the other cocktail bar programs in town, which isn’t usually true in a restaurant setting. I find a lot of pride in that.

If you had to pick three qualities that are most important to develop, which three would you say matter most?
I think the best qualities to have in this industry are being open to change and asking for help. We have such a beautiful community of folks wanting to lift each other up and help make our city better on a large scale. Keeping to your own lane and not being humble enough to ask for help or advice from other in the industry will set you back, in my opinion. I am grateful for the connections and friendships I’ve made along the way who have made me the bartender I am. I wouldn’t be successful without the help of my peers. Lean on your community, and take every learning opportunity you can.

Before we go, any advice you can share with people who are feeling overwhelmed?
Overwhelm and burn out are quite common in the restaurant/service industry. We work long hours directly with the public, who aren’t always the kindest to us. We are criticized and reviewed publicly, and it can be a lot to processes over time. Figure out what’s important to you, and make sure you carve out time for yourself to do those important things. Don’t feel guilty for resting, you need to recharge. Find a way to organize and the overwhelm always feels less intense. A physical calendar, a notebook, your notes app in your phone, a white board check list; whatever it may be, having your tasks written out to see makes them feel less daunting. But honestly, my advice is a good therapist and a loving dog.
Contact Info:
- Website: https://barbacoakc.com
- Instagram: @barbacoakc; @madelinebue

Image Credits
Madeline Buechter, Adri Guyer
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