We caught up with the brilliant and insightful Theotis Matthews a few weeks ago and have shared our conversation below.
Hi Theotis, so happy to have you on the platform with us today and excited to chat about your lessons and insights. Our ability to make good decisions can massively impact our lives, careers and relationships and so it would be very helpful to hear about how you built your decision-making skills.
My decision-making skills have been shaped by a diverse background, including experience as a retail manager and courier before venturing into the janitorial industry. The fast-paced nature of these roles demanded quick thinking and the ability to make on-the-spot decisions. As a retail manager, I learned to prioritize effectively amidst customer demands and staff management. Similarly, my courier experience honed my real-time decision-making skills while ensuring timely deliveries. Over time, I have embraced continuous learning and professional development, enabling me to handle emergencies, learn from mistakes, and approach decision-making strategically. Emphasizing collaboration, I value diverse perspectives to make well-rounded choices. These skills empower my janitorial company to provide exceptional services and maintain a reputation for excellence.
Great, so let’s take a few minutes and cover your story. What should folks know about you and what you do?
We are a family-owned and operated commercial janitorial service that has been successfully serving clients for three years. Our core values revolve around delivering high-quality cleaning solutions, reliability, and personalized service, setting us apart in the industry.
Throughout our years of experience, we have developed a strong reputation for providing exceptional cleaning services to diverse businesses and organizations. Understanding the growing importance of disinfection, we have made it one of our key specialties. Utilizing advanced equipment and environmentally-friendly cleaning agents, our highly skilled team ensures comprehensive disinfection, leaving workplaces safe and hygienic.
Beyond our disinfection expertise, we excel in all aspects of janitorial services, including floor care for various flooring types. Our dedication to building lasting client relationships is fueled by attentive listening and customizing cleaning plans to meet each facility’s unique needs and industry standards.
Sustainability is a priority, and we implement eco-friendly practices, using green cleaning products to minimize our environmental impact and create healthier spaces for our clients.
Throughout our journey in the janitorial industry, we have demonstrated growth, adaptability, and unwavering dedication to outstanding service, consistently exceeding client expectations, and contributing positively to the well-being of the communities we serve.
There is so much advice out there about all the different skills and qualities folks need to develop in order to succeed in today’s highly competitive environment and often it can feel overwhelming. So, if we had to break it down to just the three that matter most, which three skills or qualities would you focus on?
On our journey, the qualities that have been essential for us are determination, persistence, and patience. As a family-owned commercial janitorial service, we have encountered various challenges and obstacles. However, our unwavering determination has kept us focused on our goals, ensuring we stay committed to delivering top-notch cleaning solutions. Persistence has allowed us to overcome hurdles, learn from setbacks, and continuously improve our services. Patience has been key in building lasting relationships, understanding clients’ needs, and achieving sustainable growth. These qualities collectively shape our success and define our approach to providing exceptional service in the janitorial industry.
My advice would be to stay patient, this journey is marathon not a sprint
One of our goals is to help like-minded folks with similar goals connect and so before we go we want to ask if you are looking to partner or collab with others – and if so, what would make the ideal collaborator or partner?
We are looking for like-minded individuals, such as ourselves to be able to collaborate and brainstorm business ideas. At this point in time we are not looking to partner with anyone in particular, as we are steadily trying to grow clientele, and gain more knowledge in the industry.
Contact Info:
- Website: www.mpbrothers.net
- Instagram: _mp_brothers
