Meet Marcel Hall

We caught up with the brilliant and insightful Marcel Hall a few weeks ago and have shared our conversation below.

Marcel, looking forward to learning from your journey. You’ve got an amazing story and before we dive into that, let’s start with an important building block. Where do you get your work ethic from?

I get it from watching my family work hard my whole life. Now I’m just continuing that legacy.

Thanks for sharing that. So, before we get any further into our conversation, can you tell our readers a bit about yourself and what you’re working on?

A bit about me — I’m Marcel, and before anything else, I’m someone who believes in hard work, loyalty, and showing up for the people I care about.
I take pride in being dependable and having a strong work ethic, and I bring that same energy into everything I do, especially Swirls Cleaning. I stepped into this business not just to work, but to help build something real with my family — something that can grow, sustain us, and create opportunities for the next generation.

Professionally, I handle the operations for our company, but personally, I’m someone who enjoys putting things in order, solving problems, and making sure people get what they need without stress. I like being hands-on, staying organized, and paying attention to details that others might overlook. Those qualities are a big part of what keeps our clients coming back and trusting us with their homes and businesses.

What’s exciting to me is knowing that the effort I put in daily is adding up to something bigger. I’m proud to be the person clients talk to, rely on, and trust. Building relationships comes naturally to me — I enjoy meeting people, understanding what they need, and delivering on it with consistency.

Outside of the business, I’m focused on self-improvement: growing as a leader, learning more about entrepreneurship, and positioning myself to create long-term stability and wealth for my family. Everything I do ties back to that bigger vision.

At the end of the day, I want people to know that I’m not just running a business — I’m building a legacy with intention, discipline, and heart. And that personal drive is what makes Swirls Cleaning special.

Looking back, what do you think were the three qualities, skills, or areas of knowledge that were most impactful in your journey? What advice do you have for folks who are early in their journey in terms of how they can best develop or improve on these?

Growing up, I learned early what it meant to work hard for other people. I showed up, did the job, followed the rules, and always gave more than what was asked of me. On paper, I was moving forward — good jobs, steady pay, responsibilities that most people didn’t want. But even with all of that, I couldn’t shake the feeling that something was missing. I was building everyone else’s dreams but my own.

My background in pharmaceutical manufacturing shaped me more than I realized at the time. When you’re working with medication, attention to detail isn’t optional — it’s the difference between safety and risk, between quality and failure. Every day required precision, discipline, and focus. I became the person who caught mistakes before they happened, the one people trusted when the stakes were high. It taught me not just how to work, but how to work well.

But what it didn’t teach me — and what I had to learn on my own — was how to believe in myself. For years I operated with the mindset that my skills were meant to serve someone else’s operation. I didn’t see myself as the person who could build something of my own. It took time, life experience, and a lot of reflection to realize that the discipline, the detail, and the work ethic I built for others were the same tools I needed to build a life for myself.

Looking back now, I can see three qualities that changed everything for me:

Discipline, which taught me to show up even when I was tired or unsure.
Attention to detail, which became my signature — in every job, every project, every goal.
And self-belief, the part that was missing for so long, but once it clicked, it transformed how I moved.

If I could give advice to anyone just starting out, it would be this: master discipline early, because consistency opens doors talent can’t. Respect the details, because the small things are what build trust and excellence. And most importantly, bet on yourself even before you feel ready. The life you want doesn’t appear because you’re perfect — it appears because you decide you’re capable.

The skills I developed working for others became the foundation of everything I’m building now. And once I realized that, the feeling of something missing finally made sense — I wasn’t meant to stay where I started. I was meant to grow beyond it.

To close, maybe we can chat about your parents and what they did that was particularly impactful for you?

The most impactful thing my parents did for me was giving me the freedom to be myself, but with guidance. They taught me to stand up for myself, to ask questions, and to never shrink who I am. My dad always told me, ‘You are a king — walk with your head held high.’ That stayed with me. It gave me the confidence to move through life knowing my worth

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