We were lucky to catch up with Brittney Tollinchi recently and have shared our conversation below.
Hi Brittney, thanks for joining us today. Let’s jump right into something we’re very focused on here – improving our ability to make decisions. Everyday, we’re faced with decisions that can impact the future of our careers, businesses, relationships and more and so one of the most impactful areas for personal development, in our view, is decision-making. Can you talk to us about how you developed or improved your decision-making skills?
My decision making skills were really fine tuned in my corporate years. When you sit around tables where the stakes are high with budgets, livelihoods, and enterprise wide operations on the line, you learn something important: the best decisions are never made in a vacuum. They are built through the people and perspectives you invite to the table.
I can still picture the rooms where those decisions happened. Different leaders bringing different angles, each of them seeing something I could not see on my own. I became intentional about surrounding myself with experts who thought differently than I did. I would listen, pull a little from each viewpoint, then zoom all the way out to that 100,000 foot view before zooming back down to the ground level. Good decision making has always required both. You have to understand how a choice will ripple across the entire system, and you also have to respect the small details that might make or break the outcome.
The biggest mistake I see when others attempt to make decisions is that fear slows them down, every time. Fear should not get a seat at the table. Confidence calls the shots. Wisdom speaks the loudest. Collaboration reveals strategy and truth.
I have always believed you can fix anything. Truly. So I make decisions with the mindset of doing the best I can with the information I have, trusting myself, trusting my team, trusting God, and staying committed to make it work or to repair it with integrity if needed. That belief removed the pressure to be perfect and replaced it with a steady confidence that helped me lead well.
That is still how I make decisions today. Gather the insight. Trust the whisper. Make the call. Move forward with faith and responsibility.

Appreciate the insights and wisdom. Before we dig deeper and ask you about the skills that matter and more, maybe you can tell our readers about yourself?
I am Brittney Tollinchi, a Purpose Warrior and a coach who helps high achievers build lives and businesses that feel aligned, grounded, and meaningful. Before this chapter, I spent about 14 years in corporate leadership guiding teams, operations, and strategy across a global organization. I loved the challenge, but the whisper inside me kept getting louder.
I knew I was meant to use all of that experience in a way that felt more personal and more purpose driven.
Today, I support people who look successful on paper but feel something stirring beneath the surface. Through coaching, speaking, and my podcast, Unjuggle the Struggle, I help them slow down, reconnect with themselves, and make decisions that honor their values, their faith, and the life they truly want.
What feels most special about my work is watching someone finally admit what they want and realize they are allowed to pursue it. That moment never gets old. It is the moment everything shifts.
This year, I am especially focused on two parts of my work. The first is my one on one coaching, where I walk beside clients as they navigate transitions, big decisions, and the desire for a more aligned path. These conversations are honest, deep, and transformative. The second is The Reclaim, a short guided experience I created for anyone who feels overwhelmed or unsure of their next step. It gives people a simple moment to reconnect with themselves and walk away with greater clarity and confidence.
I’m on a mission to help people get clear on what they want and feel equipped to actually pursue it. We were all meant for more purpose, more joy, and lives of freedom.
There is so much advice out there about all the different skills and qualities folks need to develop in order to succeed in today’s highly competitive environment and often it can feel overwhelming. So, if we had to break it down to just the three that matter most, which three skills or qualities would you focus on?
Looking back, the three qualities that shaped my journey the most were curiosity, faith, and courage.
Curiosity was the beginning of everything for me. Before any big decision, I had to get honest about who I really was and what I truly wanted. I started asking myself better questions instead of rushing past the discomfort. Curiosity helped me notice the whisper inside me long before I had the language for what it meant. For anyone early in their journey, this is a powerful place to start. Get curious about your desires, your frustrations, and the patterns you keep bumping into.
Curiosity reveals truth if you are willing to sit with it.
Faith was the anchor. Letting go of what felt familiar required a deep trust that I was being guided toward something meaningful, even when I could not see the full picture. Faith taught me to surrender control and trust that everything was working together for my good. If you are just starting out, strengthen your faith by practicing presence. Slow down enough to notice the moments of reassurance and the nudges that show up in unexpected ways.
Faith grows when you keep showing up for it.
Courage was the action. Leaving comfort, betting on myself, and choosing the unknown over the predictable all required a steady courage that I had to build over time. Courage does not mean fear disappears. It means you move anyway. For those beginning their journey, do not wait to feel ready. Take small, brave steps. Admit what you want. Try the idea that keeps tapping your shoulder.
Courage expands every time you use it.
These three qualities guided some of the biggest turning points in my life. They helped me step out of the expected path and into the aligned one. And, they are available to anyone willing to listen inward, trust the process, and take the next courageous step.

All the wisdom you’ve shared today is sincerely appreciated. Before we go, can you tell us about the main challenge you are currently facing?
The biggest challenge I am navigating right now is consistency. As a solo entrepreneur, there are so many moving pieces and you are responsible for all of them. It is easy to get pulled in a hundred different directions, especially when you care deeply about the work and the people you serve.
This year, consistency has become my focus. Consistency in how I show up online and on stages, consistency in offering a smaller set of services so I can deliver them with excellence, and consistency in the habits that support my own physical, mental, and spiritual health. I have spent the last year building structure, routines, and practices that truly support the life and business I want. Now the work is showing up for those habits daily.
What is helping me overcome this challenge is staying anchored in my why and giving myself permission to build steadily rather than frantically. Consistency is not about doing more. It is about showing up with intention and honoring the commitments that move us closer to the life we are all meant to live.
Contact Info:
- Website: https://www.brittneytollinchi.com/
- Instagram: https://www.instagram.com/brittneytollinchi/
- Linkedin: https://www.linkedin.com/in/brittneytollinchi
- Youtube: https://www.youtube.com/@brittneytollinchi
- Other: https://podcasts.apple.com/us/podcast/unjuggle-the-struggle/id1751781928

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