We’re excited to introduce you to the always interesting and insightful Cecilia Smith. We hope you’ll enjoy our conversation with Cecilia below.
Hi Cecilia, thank you for joining us today and sharing your experiences and acquired wisdom with us. Burnout is a huge topic these days and so we’d love to kick things off by discussing your thoughts on overcoming or avoiding burnout
Time blocking has been crucial to avoiding burnout. Making sure I’m also carving out time everyday to exercise helps as well.
Thanks, so before we move on maybe you can share a bit more about yourself?
I am the owner of Let Mommy Sleep Charlotte. We are a team of night nurses and certified night nannies that provide overnight newborn care in family’s homes. I was drawn to this franchise because of the flexibility of care it provides to new parents. I’m excited to be able to provide sleep for parents of newborns, no matter what stage of parenting that they are in. We have families that plan from conception. We have families whose extended family had to return home and they realize they still need help. We have families whose newborn has regressed in sleep unexpectedly or continuously won’t sleep through the night and now they are at their wits end. Another benefit of having a team of caregivers also allows us to provide care on an as-needed basis. While some of our families have dedicated nights every week for care, we also have families that request care randomly throughout the month, or only 1 night in total. I love being able to cater to any situation and to create the notion that having a night nurse doesn’t always mean planning so far ahead. Our team also prides themselves on the education piece of our services. They not only want to be a means for sleep, but also want to be a valuable source of information for families as well. We require many courses and certifications written by our corporate group of registered nurses and approved by a medical advisory team that allows the caregivers to be an expert when they enter a family’s home. Playing off the education piece, we also offer Baby Basics Classes and Postpartum Check-ups and support.
If you had to pick three qualities that are most important to develop, which three would you say matter most?
Passion, patience, and persistence have been the most impactful. People are going to recognize if you are truly passionate about what you are doing. That recognition will also start to foster their trust in you and your company. You never know what someone is going through, or previously went through, that shapes the way they move and respond. Having patience allows you to innately give grace to those that seem to be coming from a different place that will allow you to successfully work together and provide the services they need. Persistence is such a powerful skill to me. Continuing to move forward allows you to learn through your successes and failures. The day we stop learning, we do a disservice to ourselves, our business, and our customer.
Okay, so before we go, is there anyone you’d like to shoutout for the role they’ve played in helping you develop the essential skills or overcome challenges along the way?
The Let Mommy Sleep franchise team has been so crucial to my success. Asking for help and leaning on other owners within the franchise has been the biggest, and best, tool to help me navigate all the challenges I face, the skills I need to learn, and the knowledge of the industry. I am extremely lucky to have so many people in the Let Mommy Sleep franchise willing to take the time out of their incredibly busy days to help me with whatever I need through the journey of opening my business and navigating the perinatal world.
Contact Info:
- Website: www.letmommysleep.com/charlotte
- Instagram: Letmommysleep704
- Facebook: Let Mommy Sleep
- Linkedin: Let Mommy Sleep Charlotte
- Twitter: Letmommysleep
- Youtube: Let Mommy Sleep
- Yelp: Let Mommy Sleep Charlotte
- Other: Pinterest: Let Mommy Sleep 704
Image Credits
Thin Spaces Photography
