Meet Chris Hoss

Alright – so today we’ve got the honor of introducing you to Chris Hoss. We think you’ll enjoy our conversation, we’ve shared it below.

Hi Chris, really happy you were able to join us today and we’re looking forward to sharing your story and insights with our readers. Let’s start with the heart of it all – purpose. How did you find your purpose?

From early on in my career, helping families quickly became an addiction. We were known as a lender who “saved” deals, or we would be there in the end to help carry the torch to the finish line when another lender dropped the ball, and at first, this just seemed like it was part of the job, but quickly I realized that we were becoming the “go-to” lender for a lot of real estate agents, and previous customers referrals. This is when it became reality that this was more than just part of the job! This was the moment of realization where I knew this was exactly where I should be and what I wanted to do! I cannot imagine doing anything else career wise, and am always looking forward to the continued growth, and helping as many families as possible!

Thanks for sharing that. So, before we get any further into our conversation, can you tell our readers a bit about yourself and what you’re working on?

Being focused on expanding my outreach to continue to help as many families as possible to be able to purchase their first home has led me into many exciting new adventures. One of those is starting the CARE (Creating Affordable Real Estate) program which provides up to 3k back to all of our veteran, LEO’s, first responders, educators and essential workers when they purchase a home. This program is in it’s infancy, but has already led to over $18,000 being given back to the most critical members of our communities and I am very much looking forward to growing this product, and have a goal of giving back 1 million in total through this program!

Helping young families or first time homebuyers navigate the home buying process is something I am proud to say is a very large part of what we do on a daily basis. It can be stressful and overwhelming, but we strive to make it as stress-free and as smooth as possible, and with the numerous down payment assistance programs we have, we can really find the best loan suited for each buyer. This really sets us apart from our competitors, and our corporate development team is constantly adding new programs and products on a regular basis!

Looking back, what do you think were the three qualities, skills, or areas of knowledge that were most impactful in your journey? What advice do you have for folks who are early in their journey in terms of how they can best develop or improve on these?

1) Persistence! Never giving up no matter how tough it is. There have been some major up’s and down’s in this industry, and it can be easy to give up or throw in the towel, but staying true to your values and continuing to pursue your goals is extremely important! I have been fortunate to have the supporting cast around me and some great coaches and mentors who helped me to stay on course! Simply, never give up!

2) Listen! You have to be a great listener in this industry! Your customers need to know you care, and it makes a world of difference if you’re communicating with them like another human being, not some telemarketing robot. This sounds like an easy thing to do, but it’s literally insane how many of our competitors simply don’t listen to their customers. It’s easy to close a transaction, it’s the listening that closes relationships. This is why such a large part of my business is repeat customers and customer referrals!

3) Be different! We simply do things our competitors don’t. In a world of incredible technology, it’s easy to find someone to write you a mortgage pre-approval, but when you separate yourself from the rest of the herd, you stand out, you make a difference. That’s critical to being successful, as if you’re just like all the other professionals in your industry, you’ll get lost in the mix. That’s been a strong suit of mine, especially since building a team as we think differently. We don’t do anything earth shattering or ground breaking, but we do the simple things that our competitors don’t want to do, and it truly does make us different! And we do it, EVERY SINGLE TIME!

What is the number one obstacle or challenge you are currently facing and what are you doing to try to resolve or overcome this challenge?

Getting through to people! It seems there is a lot of noise out there about the housing market, and so many people are shut out from what is really happening! I would love to educate people more, get in front of more people, especially young people, to educate them on their credit, their financial well being, and to just get people on the right path earlier in life! I have been fortunate to learn so much from being thrown into this, but for those who are not in our field, it’s very hard to understand and difficult to navigate. There is a lot of misinformation about the housing market, and overall financial economy, so many people, often young people are scared out of buying a home, or making any major financial decisions simply because they do not understand.

Also, our veterans. They are so incredibly misguided by these large companies putting on fronts that they appear to have a veterans best interests in mind, but really, they’re just in it for the transaction, and they’re often times putting our vets in not so favorable positions financially. It really is a shame! So, if I had a way to be in front of more of our veterans who are in the market to purchase a home, or have a need to refinance a home, I would be able to better help more of our most important members of society!

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