Meet Megan Hicks

We recently connected with Megan Hicks and have shared our conversation below.

Hi Megan , appreciate you sitting with us today to share your wisdom with our readers. So, let’s start with resilience – where do you get your resilience from?

Resilience is a pivotal trait in the world of business, often distinguishing successful individuals from those who struggle to achieve their goals. For us, resilience is more than just a quality; it is a necessity that drives our entrepreneurial journey. This has been the guiding motto for our business from its inception, shaping the very essence of our unique spa.

From day one, we have invested considerable time and effort into creating a spa that stands out from the crowd. Our commitment to excellence is evident in every aspect of the business, from the carefully curated services to the welcoming environment we have cultivated.
Understanding and meeting the needs of our clientele has always been a priority. Our focus on delivering exceptional customer service has helped build a loyal customer base and foster a positive reputation.

Thanks for sharing that. So, before we get any further into our conversation, can you tell our readers a bit about yourself and what you’re working on?

Lotus Luxury Spa and Wellness was opened as a visionary haven dedicated to women’s well-being. Founded by two passionate women (Krista Sadler and Megan Hicks), our spa was born from a shared vision of transforming the spa and wellness experience in Cache Valley, UT.

Looking back, what do you think were the three qualities, skills, or areas of knowledge that were most impactful in your journey? What advice do you have for folks who are early in their journey in terms of how they can best develop or improve on these?

Being successful business owners requires a combination of skills, traits, and characteristics that enable individuals to lead effectively and make strategic decisions. The three qualities/skills/ or knowledge that most stand out are:

Building Relationships: Establishing and maintaining strong relationships with employees, providers, customers, and community partners.

Customer Focus- At the heart of any thriving business is a commitment to customer satisfaction. By prioritizing the needs and expectations of our customers, we not only ensure their happiness but also lay the groundwork for building long-term loyalty. This loyalty, in turn, is essential for driving repeat business, which is a cornerstone of our success.

Strategic Planning- While building relationships and focusing on customers are vital, strategic planning is the third pillar that supports our business. It involves setting goals, analyzing market trends, and making informed decisions that align with our business’s long-term vision.

By focusing on these key qualities—building relationships, maintaining a customer focus, and engaging in strategic planning—business owners can navigate the complexities of the marketplace and achieve sustained success.

Okay, so before we go we always love to ask if you are looking for folks to partner or collaborate with?

Collaboration is not just a buzzword for us; it is a fundamental approach to how we operate and succeed. We are always eager to explore new opportunities to work together and achieve great things. If you’re interested in collaborating with us, let’s connect and create something amazing together!

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