We were lucky to catch up with Melissa Copenhaguen recently and have shared our conversation below.
Melissa, thank you so much for joining us. You are such a positive person and it’s something we really admire and so we wanted to start by asking you where you think your optimism comes from?
My optimism stems from a fusion of experiences. Throughout my upbringing, negativity was a common aspect within my family, encouraging an environment of depression, anxiety, and eventual illness. This prompted my quest for knowledge and change, realizing this path was not favorable to my well-being. I delved into self-help books and discovered insights into the law of attraction, understanding the significant role mindset plays in shaping one’s days and life. Since then, I’ve dedicated myself to developing positivity daily. I have to admit, it’s challenging at times, but I’ve learned that while circumstances are beyond my control, my response to them remains within my power.
Let’s take a small detour – maybe you can share a bit about yourself before we dive back into some of the other questions we had for you?
I’m a cottage food baker. That means I bake and sell my goods from home to individuals, at corporate, private events, and farmers’ markets. Baking came into my life unexpectedly. Years ago, I tried making cupcakes for a family member’s birthday and discovered how much I enjoyed it. Baking became a relaxing passion. I then ventured into cookies and instantly fell in love. I dedicated myself to improving and always baked from scratch. After refining my skills for years, I felt it was time to share my creations with the world, leading to the birth of Sweet Lolis. At Sweet Lolis, we specialize in cookies for all occasions, ranging from classic flavors like chocolate chip and oatmeal to intricately decorated sugar cookies tailored for your events.
There is so much advice out there about all the different skills and qualities folks need to develop in order to succeed in today’s highly competitive environment and often it can feel overwhelming. So, if we had to break it down to just the three that matter most, which three skills or qualities would you focus on?
Throughout my baking journey, I’ve picked up a few things that set me apart from others in the same industry.
1. Responding promptly to calls, texts, or messages is crucial. Being quick in communication is half the battle in securing clients.
2. Everyday improvement is vital because there’s always room to grow. You must be capable of getting the job done effectively.
3. Providing great customer service is key. It involves asking questions to understand your clients’ needs and solving their problems.
I believe these three principles have truly made me stand out.
For those just starting, focus on your passion and what brings you joy. Consistency matters most. Stick to your path, keep going, and success will follow!
Awesome, really appreciate you opening up with us today and before we close maybe you can share a book recommendation with us. Has there been a book that’s been impactful in your growth and development?
I’ve come across many incredible books that have been essential in both my personal and business life. But one book stands out above the rest: “The Secret.” Reading it was the starting point for me. It expanded my thinking about human potential and the impact of mindset on life. This book ignited my desire to explore more and learn about what we’re capable of. It paved the way for me to delve into other books that have significantly supported my journey as an entrepreneur. Without it, I don’t think I’d be where I am today.
Contact Info:
- Website: https://www.sweetlolis.com
- Instagram: @sweetloliscookies
- Facebook: https://www.facebook.com/profile.php?id=61551932631670&mibextid=qC1gEa
- Yelp: https://m.yelp.com/biz/sweet-lolis-burbank
